Support

Support and Maintenance Services

Developing an e-commerce site isn’t the end of the story; we are here to use our service management expertise to help clients move seamlessly from development to operations, build Continuous Delivery and Continuous Deployment processes, and ensure optimal site performance and availability

Proactive Maintenance

Proactive maintenance for enterprise e-commerce platforms including SAP Hybris and Magento provides monitoring of error reports and security issues, disk and server capacity and applying urgent fixes and clean up of logs, indexes and caching, plus a quarterly PCI Compliance check and security audit. All designed to keep you investment operating smoothly and your site performing as it should

Support Team

Flexible Support Team services for any e-commerce platform, backed by KPIs and our Service Desk, ensuring that problems and issues are resolved fast, minor development work scheduled and completed, and new features can be delivered when you need it. Billed monthly with lengthy commitments, the Support Team provides peace of mind and low cost development for your site, and your business

DevOps Team

Bridge the divide between your enterprise e-commerce software development effort and your production operations using our team of dedicated DevOps and Server engineers and establish successful Continuous Integration and Continuous Delivery processes, and use our expertise in designing cloud-based development, staging and production environments and workflows

Operations Management and Support for e-Commerce

Find out about our flexible and cost effective solutions to provide you with ongoing support and maintenance for your operational systems by getting in touch and talking to our team. From dedicated teams of engineers to managed services, we have a solution that will fit your requirements